How can I get a pop up to release? (quattro mainly)

From time-to-time the mechanisms in Pop Up wastes become stuck. If this has occurred it may prove difficult to remove or release this without uninstalling the waste. However, if you are willing to try to remove it yourself, you may have success with the following directions:

  • Put your fingers down the wastes and try to unscrew the button in an anti-clockwise direction. If successful you will be able to remove the button and access / unscrew the mechanism.
  • On removal of the mechanism, a good clean may bring it back to life. Alternatively, contact us and we can make arrangements to provide you with a replacement mechanism (free-of-charge if the product is still in Warranty).